What are Workflows?

Why is it Important to Get Workflows Right? Why is it Important to Get Workflows Right? “The sequence of industrial, administrative, or other processes through which a piece of work passes from initiation to completion.” Oxford Dictionaries Workflows are made up of all the steps that need to be taken in order for a task […]

What Part Does Low-Code Play in Digital Transformation?

Digital transformation can be defined as the integration of technology into all aspects of an organisation. This transformation can look different business to business but will result in fundamental changes to business operating processes and how they interact with customers, competitors and suppliers. There are many reasons why an organisation decides it is the right […]

Best Practice Complaints Management

Best Practice Complaints Management: A MICology Guide Complaints processes vary by industry and organisation, and are often complex. As a result, your organisation may have to deal with multiple types of complaint, all with different data requirements and procedures. This guide to best practice complaints management explains how the LEAP Low-Code platform can help you […]