MiConnect automates and transforms your claims processes with a range of powerful, flexible functional building blocks configured to provide you with a tailored, highly effective, digital claims management solution. MiConnect provides an efficient, flexible, and powerful means of developing, automating, optimising, and reporting on your claims management processes. With MiConnect, you’ll free up time and resources, increase productivity, improve your customer experience, benefit from smart insights, and have the capability to optimise your claims management processes without any extra development work necessary.
MiConnect includes all of the features you need to manage any claim: all the way from First Notice of Loss (FNOL) to resolution. This single system for claims management reduces rekeying and errors, and makes all customer interactions more efficient and enjoyable.
Include a customer portal in your MiConnect system and empower your customers to access their information in real-time. Stay connected to your customers by using MiConnect’s SMS & Email capabilities, and keep your customers informed every step of the way.
Gain a true understanding of how your processes are performing, and enable data-led decision making across your organisation with powerful, flexible reports and dashboards.
Built in Robotic Process Automation allows MiConnect to perform a range of tasks automatically, freeing up users and improving accuracy. Eliminate the need for multiple systems, inconsistent reporting, and duplication of work.
Focus on what’s most important to your organisation by utilising MiConnect for Claims Management and you will:
Analyse and optimise your business processes to reduce costs such as litigation and liabilities, resulting in more cost effective claims.
Capture data quickly and easily – and have the confidence to let customers input directly into the process. With MiConnect, your customers reach their outcome faster and more efficiently.
Free up the time your team spends on non-essential administrative tasks, and give them more time to focus on the business-critical aspects of their role.
MiConnect includes the components you need to improve your claims management process, from customisable forms to real-time dashboards and much more.
Our clients require fast, effective claims management, so that they can spend more time providing good process outcomes to their customers and less time on administration.
Find out how your team can benefit from MiConnect with a demonstration from one of our Solutions Experts.
MiConnect allows you to optimise and automate your processes without writing a line of code by harnessing the power of low-code. You can utilise the array of functional building blocks within MiConnect to create custom and flexible applications that will enable you to automate your processes.